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Current Openings
Technology Clerk (2 - 15 hours/week Positions Available)Are you someone who knows technology inside and out? Does helping someone else accomplish a task make you feel successful? A spot on our IT team may be just the job for you! The Information Technology Clerk is responsible for providing exceptional customer service while working the Technology Center Desk. Services include but are not limited to basic computer and other technology device assistance for patrons, installation and implementation projects as coordinated by the Information Technology Manager and general assistance with basic technology questions for patrons and our staff.
About Us:
Nestled south of Chicago and fewer than 10 minutes from the Illinois-Indiana state border, the easily commutable suburb of Calumet City is celebrating its 128th year of incorporation. The Calumet City Public Library (CCPL) proudly prioritizes maintaining an ethnically, racially and culturally diverse staff that is reflective of the 36,000 residents we serve. As a public service institution, the library is dedicated to providing timely, accurate and useful information to our community, placing special emphasis on popular materials and services.
What You'll Do for CCPL:
- Assist patrons with basic, popular library services: printing, faxing and using our public computers
- Perform basic technology maintenance tasks around the library including Windows Updates, toner and paper replacements, tidying and sanitizing of the Technology Center
- Bring your high level of proficiency with Microsoft Office tools, operating systems of Windows 7 and above, Google Tools, Apps and Internet Browsing to our patrons to accomplish their tasks in a calm manner
- Love gaining knowledge of a variety of patron-centric technology including but not limited to Windows, Android, Apple iOS operating systems and software and sharing that information with the public
- Participates in relevant training and Staff Institute Days when possible
- Age 16 or older and legally able to work scheduled hours
- Resident of Calumet City
- Some Customer Service Experience preferred
- Ability to work productively both independently and as a team
- Communicates clearly and effectively on the phone, in person verbally and in writing with staff and patrons alike
- Availability to meet regular evening and weekend hours requirements as noted by schedule
- Access to regular, reliable transportation
- Duties are performed mainly indoors in an active, collaborative public environment with a moderate noise level
- Duties require near constant standing and walking
- Duties require use of close vision and ability to adjust near and far
- Duties require speaking and hearing
- Duties occasionally include lifting up to 30 pounds, bending, stooping, climbing, pushing and pulling in excess of 75 lbs., reaching, handling, and fine manipulation skills
- Duties may include brief exposure to current weather conditions
No phone calls, please. Email your cover letter, resume and 3 references to: Director@calumetcitypl.org
Technology Clerk Job Description
